ElysiumCurtains (“we,” “our,” or “us”) operates the website elysiumcurtains.com. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following categories of personal information:

Personal Information You Provide

When you place an order, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history and purchase details
  • Any information you provide when contacting customer support

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on website
  • Referring website
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information for business purposes including:

  • Processing and fulfilling orders
  • Shipping and delivery
  • Customer service and support
  • Sending order confirmations and updates
  • Improving our website and services
  • Preventing fraud and unauthorized transactions
  • Sending marketing emails (only if you opt in)
  • Complying with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with third-party service providers that help us operate our business, including:

  • Payment processors (Stripe, PayPal, etc.)
  • Shipping carriers (UPS, FedEx, USPS)
  • Website hosting providers
  • Email marketing platforms
  • Analytics providers (Google Analytics, etc.)

These service providers are only allowed to use your information to perform services for us.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep items in your shopping cart
  • Save your preferences
  • Analyze website traffic
  • Improve website functionality
  • Provide marketing and advertising

You can disable cookies in your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no internet transmission is completely secure.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide products and services
  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

7. Your Privacy Rights (California Residents – CCPA)

If you are a California resident, you have the following rights:

  • The right to know what personal information we collect
  • The right to request deletion of your personal information
  • The right to correct inaccurate information
  • The right to opt out of the sale of personal information
  • The right to non-discrimination for exercising your privacy rights

To submit a privacy request, contact us at:
evalinselisium@gmail.com

We will respond within the time required by applicable law.

8. Personal Information Policy

As stated previously, we do not sell personal information.
If you have questions about this, you may contact us at:
evalinselisium@gmail.com

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us at:

Elysium Curtains
Email: evalinselisium@gmail.com
Phone Number: 267-205-6864